Home from Hospital Facilitator
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
30 hours per week, Actual Salary: £23,368 per annum
Our Home From Hospital Team is here to make life a little easier for people returning home after a hospital stay. We work closely with local health and social care services to support smooth, timely discharges and help prevent unnecessary readmissions.
By connecting people with the right community services, we play a big part in reducing pressure on the wider system and making sure our customers feel safe and supported.
In this role, you’ll be the friendly face helping patients and their carers with the practical, non-medical support they need to settle back home confidently. This might include offering advice, guidance, and signposting, as well as arranging practical help such as equipment, minor adaptations, key safe installation or care alarm systems. You’ll also be there to support people with things like benefit claims, managing debt, or housing concerns — all the things that help promote independence and boost wellbeing.
We support Weston General, BRI & Southmead along with other nearby hospitals, for residents returning home to North Somerset. You’ll be part of a rota visiting the different sites we work with, so being able to travel independently out of the immediate area is important.
About you
You’ll bring experience from a support, health, or care setting, along with a real passion for helping people. You’ll be comfortable working with a wide range of individuals and able to offer excellent customer service every single time. Strong communication skills, both written and verbal, are essential.
Just to note: this is not a domiciliary or personal care position.
From time to time, you may need to be flexible with your hours to best support our customers.
As you’ll be travelling across North Somerset communities and into Bristol, you’ll need to be able to drive and have access to your own vehicle (or reliable alternative transport).
The successful candidate will also be subject to a satisfactory Enhanced DBS check and hospital security check.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
Alliance life
At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7,000+ homes. We want our customers to belong, feel safe, and thrive in a successful community.
We are a purpose-led business with a performance culture, where every colleague has the right mindset and skills set to be on their A-Game, driving the right outcomes for customers, colleagues and stakeholders with compassion and care.
Our A-Game standards outline the behaviours we ask our colleagues to live by:
- We are all about the customer
- We are one team
- We are easy to do business with
- We are striving for excellence
- We are forward thinking
We want you to bring your authentic self
Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. Our colleagues tell us we are a great place to work through our colleague’s survey that uses the internationally recognised Great Place to Work Trust Index.
We continue to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for striving for excellence for themselves and our customers.
We welcome applications from a diverse range of talented individuals who can help us reach this goal.
We are proud to be a Disability Confident Leader. As part of this, we guarantee that any individual with a disability will get an interview if they match the minimum essential criteria for the role. We also adopt the same principles for members of the LGBTQ+ community or those from Global Majority backgrounds.
We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few).
Our Agile Working
We have the flexibility to work from one of our office hubs, our homes, or by connecting to a hotspot if you’re out and about (dependant on your role).
We’ve created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance.
How it works for you will always be considered in relation to the needs of the business, our customers and your team.
Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to shops, restaurants and supermarkets. Both our offices in Portishead and Weston-Super-Mare are newly refurbished offering a modern ‘agile’ and collaborative working environment.
If you need any support with your application, please call 03000120120 or email askhr@alliancehomes.org.uk and we will be happy to help.
Our People Team review and acknowledge every application we receive. Please look out for a response to your application in your inbox (this may go into your spam folder).
*dependant on role
The benefits
25 days annual leave plus bank holidays
Your Alliance Day – a day off on your work anniversary
Family
Friendly Leave
Enhanced Pension Scheme
Health Care
Cash Plan
Learning and Development opportunities
Discounts
Portal
Wellbeing
Programme
Make the
Difference Day
Employee
Assistance Programme
Documents
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